Return & Refund Policy

Effective Date: July 2, 2025

Our services are digital and usually non-refundable. However, we acknowledge that specific situations may qualify for a refund under reasonable and valid circumstances.

✅ Eligible Refunds

• Double payment due to a technical error
• Failed transactions with no service delivered
• PAN application rejected with valid proof

❌ Non-Refundable Cases

• Successfully delivered services (PAN, UPI, Insurance, etc.)
• Delays due to third-party systems (UIDAI, NSDL, etc.)
• Incorrect inputs by the user (e.g., wrong Aadhaar or PAN number)

🔁 Refund Process

• Submit a complaint via dashboard or email within 48 hours of the transaction
• Include transaction ID, valid proof, and a clear reason
• Approved refunds will be processed within 7–10 working days

For refund-related support, contact us at:
📧 support@sanjanadigitalservice.com